Need help?

  • If you're having issues understanding how the Eazitron solutions work, visit the solutions pages, where you can find examples and turorials, or check out the user guides.

  • If you have any questions, please refer to the FAQ or to the documentation for more general information.

  • If you still need help, have found a bug or just want to get in touch, please use the contact form that you can access by clicking on the button below.

Frequently Asked Questions

Who are Eazitron software for?

Although the solutions primarily serve construction and manufacturing companies, you can also use them for your business; Eazitron is for anyone who wants easy-to-use and simple solutions for their business, without breaking the bank ๐Ÿ’ธ!

Eazitron solutions were designed for people with no or little system experience. It will only require basic computing skills if you wish to work with other users simultaneously on one solution on a web browser. To learn more about this feature, please read our READMEs documents.

Has Eazitron anything to do with lemon ๐Ÿ‹?

That's a question we're often asked! Indeed, "-zitron" is often taken for a reference to Zitrone/Citron/Citrus, which is the name of the yellow fruit.
Now to answer the question, no, Eazitron has nothing to do with lemon; the name "Eazitron" is actually a portmanteau name combining "eazi" (easy) and the suffix "-tron" (for electronics). You can find the full explanation in our "About" section.

Can I collaborate with other users simultaneously on one solution?

Yes, the maximum number of simultaneous users is 100.

Can I request some changes to one of our the solutions?

Yes, of course! Please contact us to send us your request (we will only be able to make minor changes). We will ask for a small fee of 99โ‚ฌ for every edit performed.

In how many languages are Eazitron solutions available?

For the moment, Eazitron solutions are only available in English. The development of the solutions in other languages only depends of the success of the suite ๐ŸŒ!

How frequently do you intend to release new updates?

We will be publishing updates based on demand, and with no obligation to do so, we plan on a quarterly update. Please check out our release notes to see how we improved (and keep improving) the Eazitron solutions!

I am interested in buying one of the solutions. Do I have to buy the whole suite?

No, you can buy every software from our suite, starting from just 179โ‚ฌ!

Why don't you offer subscriptions?

Unlike many other SaaS companies we decided not to charge a monthly/yearly fee for our products. Why? Because we are convinced that we all usually prefer spending one time for a product rather than "forever"!

Another advantage for you - and since we do not host our solutions in the cloud - is that you have a direct, on-premises access to your data, rather than relying on us ๐Ÿ˜Ž!

What happens after I pay?

Upon successful payment, you will have access to the software you bought in a download zone. Simply download your purchases and install them on your computer ๐Ÿ–ฅ๏ธ!

Which operating systems do Eazitron solutions work with?

Eazitron runtime solutions (the solutions you will install on your computer) are currently only available for Windows PCs. However, you can also use Eazitron solutions on Mac computers by running them with the Claris Filemaker ยฎ app. Indeed, our native programs allow cross-platform users to run our solutions on another operating system. Please refer to our READMEs documents for more information.

Do I need to be online to use Eazitron solutions?

No, the desktop applications are installed directly on your computer. So, you donโ€™t need an ongoing Internet connection to use them. You will only need an internet connection if you use our solutions on a network, i.e. if you collaborate with other users using your internal server or intranet.

An Internet connection is required the first time you install and license your solutions.

What are the system requirements to run Eazitron software on my computer?

For Windows:
Windows 10, Windows 8.1
64 bits only
1 or 2GB of RAM
5GB of free hard disk space recommended

For Mac:
macOS Catalina 10.15, macOS Mojave 10.14
2 or 4GB of RAM
5GB of free hard disk space recommended
It should also be noted that the software has been designed to fit a Full HD screen with following dimensions: 1920 x 1080 pixels. Please access our Standard READMEs file for further information.

How can I get some help?

You're in the right place! To visit our our support menu and see how we can help you, click here.

Contact us

Use the form below to get in touch.